Be always prepared for the vessels coming to your port
Any miscalculation in a vessel’s arrival time might lead to significant delays in the entire logistics chain. With Shiptracker, you get reliable arrival times to efficiently plan your operations.
Get reliable ETAs to proactively plan your services and eliminate unnecessary calls.
Get real-time information about the vessel’s estimated arrival time to optimize the capacity planning of your terminal.
Freight Forwarders & Operators
Get Shiptracker ETA API right into your own infrastructure.
(*) ETA per vessel – 4 credits Get latest ETA predictions for a single vessel
(**) ETAs per port – 40 credits Get latest ETA predictions for all vessels going to the port of your choice
To see all the fields included in the response, please check the API documentation.
Our ETA’s are calculated on every AIS signal update and refreshed every 5 minutes. While the update rate of AIS ranges between 15 minutes to 1 hour.
We currently use AIS and historical data in combination with our Machine learning algorithm.
You can call the service as often as needed. Keep in mind that 1 API call equals 4 credits on a vessel level and 40 credits on a port level.
When does it makes sense to request data on a port level vs vessel level? If you have a need to follow more than 10 vessels for a specific port, it’s more financially beneficial to request data on a port level. Otherwise, request data on the vessel level.
If you want to test the API, we recommend you get 100 credits for as low as €4,95. When you are happy with the data you receive, you can easily upgrade to another credit bundle.
We aimed to cover all your questions in our API documentation, but of course, if you need any assistance, our team is available to help you. Email us at firstname.lastname@example.org or call during office hours: Mon – Fri: 8:00AM – 5:00PM CET Netherlands:+31 10 808 0634 United States: +1 346-266-2896 We typically reply within one business day.
To check how many credits remain in your plan, go to My account
When credits run out, one of two things will happen depending on your settings: We will charge and replenish your account when you use over 75% of the credits from your last purchase. For example, if you purchased 100 credits, we will renew your account with 100 more credits once you have less than 25 credits remaining.
When you run out of credits, you won’t be able to make API requests. If you haven’t activated auto-renewal, we will send you a series of emails to inform you when you reach 75% of credits from your last purchased bundle. Once you reach zero credits, we will stop sending any information through the API. To avoid disruption, we highly recommend activating the auto-renewal