How to improve port call efficiency?

The research to help you drive actual improvements during a port call

A port call is a joint process in which many different parties, including the shipping line, port authority, terminal, agent, and service providers, work together to get vessels into the port, operate them and get them out of the port in an efficient and safe manner.

During a port call, many different operations such as bunkering, pilotage, cargo operations, linesmen, etc., must be performed at just the right time. Any deviation from plans results in port call inefficiency and leads to productivity loss, additional fuel consumption, and CO2 emissions.

What is Port Call Efficiency?

Port call efficiency measures and drives the scheduled execution during the port call, starting with the departure from the previous port to the departure from the current port. Improving port call efficiency is not just the responsibility of the port. To ensure that the port call is carried out safely and to the maximum efficiency, all parties must collaborate.

To enable structural improvements in port call processes worldwide, PortXchange has developed the Port Call Efficiency metric: a single KPI that measures the performance of each port call. The advantages of having such a metric are twofold: 

  • Everybody works towards the same goal, no conflicting KPIs. 
  • It is possible to benchmark your performance against the industry average to drive internal performance.


In this white paper, we share our vision on port call efficiency, deep dive into the single KPI that measures the port call performance, and offer a proven concept to drive actual improvements in ports.

After reading the white paper, you will know

    • What a port call is
    • What port call efficiency is
    • How to measure port call efficiency
    • How to drive port call efficiency
    • How you can benefit from improving port call efficiency

Download this white paper